Terms &
C O N D I T I O N S
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Float Policies
Our goal at Midwest Float is to use the healing world of floating to change lives for the better and we adhere to certain policies to benefit you and to create a harmonious environment where our staff can focus on your needs. Please notify our float center staff if you have any special physical concerns, diabetes or are pregnant. All guests will be asked to complete a brief questionnaire designed with your well-being in mind.
First Float
We ask that you arrive at least 15 minutes prior to your first float session to allow ample time to check in and prepare for your appointment. Arriving late will simply limit the time for your float, reducing its effectiveness and your pleasure. To maintain the integrity of the tanks and prepare yourself for the floating experience, we ask that you please shower before you float. After your session is over, please take a quick shower to wash all of the salt off. We encourage you to use the restroom to do your hair and makeup to free up the float room in consideration of the guests who have float appointments after you.
Late Policy
We understand that schedules can be hectic and if your arrival is delayed, we will make every effort to accommodate your full appointment. Please understand that service time may be abbreviated to avoid delays for other guests. Any last-minute changes to appointments will be honored whenever possible if a service appointment is available for a later time on the same day.
Cancellation Policy
You must cancel scheduled sessions 24 hours in advance; otherwise, we may bill you for 50-100% of the normal session fee, even if the cancellation was unavoidable. Midwest Float Members may forfeit a float from their membership balance in the event of cancelling within 24 hours or not arriving for their scheduled session.
Quiet Environment
Floating is a great way to escape from the over-stimulation of our daily lives and we strive to provide a calm and relaxing environment. As a courtesy to other guests, please maintain a quiet level of conversation. Cell phone use is discouraged and we ask that you silence your phones while in the float center. Your time in the center should be focused on synergizing your mind, body and soul.
Gift Certificates
We encourage the idea of sharing floating with the world! Gift certificates are available for our services, packages and dollar amounts. Gift certificates are not redeemable if lost or stolen. If you are the recipient of a gift certificate, please provide the certificate number when booking.
Prices subject to change
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and service menu updated, please note that prices and services are subject to change at any time. We love having you as a client, but we do reserve the right to refuse service at anytime, to anyone, for any reason.
Visitors
At Midwest Float we hope to be more than just the local float shop and welcome visitors to talk about floating or any other salty topics! The shop has two float tanks to accommodate those who would like to schedule their float with a friend. Please remember we are unable to accommodate visitors accompanying clients into the float rooms and all non-clients must remain in the waiting area.